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SeaDek
Nov 30, 2021 15:52:50 GMT -5
Post by finatic on Nov 30, 2021 15:52:50 GMT -5
I want to give a shout out to their A++ custom service. I contacted them due to a small section of SeaDek that lost its Bond after two seasons began to lift. Only to sée if there was something that I could use to bond the material again. To my surprise they are sending me my original order in full, free of charge. Any one looking to use the product I highly recommend it, not to mention standing on it is so nice on the body. Attachments:
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SeaDek
Nov 30, 2021 15:58:15 GMT -5
Post by fishnfool on Nov 30, 2021 15:58:15 GMT -5
Nice to read a story about another company standing behind their product.
I'll be interested to hear about your experience removing that section and replacing it.
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SeaDek
Nov 30, 2021 16:13:06 GMT -5
Post by finatic on Nov 30, 2021 16:13:06 GMT -5
They sent me information on how to remove, looks fairly simple. also they know there will be a lot of extra material they sent me information on how to properly store it for future use.
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SeaDek
Nov 30, 2021 23:02:11 GMT -5
Post by hookedup on Nov 30, 2021 23:02:11 GMT -5
I've read different reports of SeaDek removal and I'm looking forward to your report. Sorry you have to replace any, but happy with SeaDek's handling of the problem.
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SeaDek
Dec 1, 2021 5:54:37 GMT -5
Post by finatic on Dec 1, 2021 5:54:37 GMT -5
My first plan is to try getting the area bonded again, if no luck out it goes.
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SeaDek
Dec 1, 2021 8:21:13 GMT -5
Post by noslackline on Dec 1, 2021 8:21:13 GMT -5
We used SeaDek to replace all of our bolsters. The were a great company to deal with. SeaDek custom cut the bolster pieces to our specs. After 4 full seasons they still look like new. Clean up perfect after every trip with a little soap and a soft brush. Would we do it again? Absolutely....
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SeaDek
Dec 1, 2021 9:53:58 GMT -5
Post by outtadblue on Dec 1, 2021 9:53:58 GMT -5
That’s incredible customer service. Good luck with your project.
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Post by finatic on Dec 1, 2021 18:18:10 GMT -5
That’s incredible customer service. Good luck with your project. They really are awesome I asked them if I could buy two rolls of the mylar plastic to make templates they said no you can't buy it but will ship it to you for free.
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SeaDek
Dec 15, 2021 11:33:46 GMT -5
Post by fishnfool on Dec 15, 2021 11:33:46 GMT -5
Hey Glen did you get around to trying to remove the SeaDeck yet?
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